Last Update: September 22nd, 2023

The following Terms of Use (“Terms”) are entered into by and between you and MillerKnoll, Inc. (“MillerKnoll,” “We”, “Our” or “Us”) and governs your access to and use of any MillerKnoll websites, mobile applications, or other interactive products, programs, or services (each, a “Site”, or collectively, the “Sites”), including any content, functionality, and services offered on or through the Sites, whether as a guest or a registered user. The Sites are owned and operated by MillerKnoll on behalf of itself and for its subsidiaries and affiliates, and are offered and available to users who are 16 18 years of age or older and the age of majority in the jurisdiction in which they reside, and reside in the United States or any of its territories or possessions. These Terms do not affect your statutory rights. By accessing, using, or registering for a Site, you agree to be bound by these Terms, which and govern all transactions via the Site or over a telephone. If you are unwilling to be bound by these Terms, you should not access, use, or register for a Site.  Please also consult our Privacy Notice for a description of our privacy practices and policies as well as each individual Site for additional terms and conditions governing your use of such Site, including, but not limited to, any selling policies and/or terms of sales governing any use and/or purchase of any products, programs, or services, which are expressly incorporated herein. We also recommend that you print and retain a copy of these Terms for future reference.

NOTICE REGARDING DISPUTE RESOLUTION: THESE TERMS CONTAIN TERMS THAT GOVERN HOW CLAIMS BETWEEN YOU AND US RELATING TO YOUR USE OF OUR SITES WILL BE RESOLVED. FOR EXAMPLE, THESE TERMS CONTAIN AN ARBITRATION AGREEMENT AND WAIVER OF CLASS ACTION WHICH STATES THAT WE MUST ARBITRATE INSTEAD OF GOING TO A COURT BEFORE A JUDGE AND JURY AND THAT ALL SUCH ARBITRATION CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS REPRESENTATIVE OR MEMBER OR OTHERWISE ON BEHALF OF OTHERS IN ANY PURPORTED CLASS, COLLECTIVE OR REPRESENTATIVE.

Contact Information

Mailing Address: MillerKnoll, Inc., 855 East Main Ave., Zeeland, MI 49464

Please consult each Site for additional ways to contact us.

Geographic Restrictions

The owner of the Sites is based in the State of Michigan in the United States. We make no claims that the Sites or any of its content is accessible or appropriate outside of the United States or compliant with the laws or regulations of any country but the United States. Access to the Sites may not be legal by certain persons or in certain countries. If you access the Sites from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Changes to the Terms

We reserve the right to modify these Terms at any time without notice to you, including imposing a fee to access certain materials contained on the Sites. Any change in these Terms are effective immediately upon posting. Accordingly, MillerKnoll recommends that you read these Terms carefully each time you visit a Site. Any use of the Sites after changes have been made shall be deemed acceptance of those changed Terms.

Access to the Sites

You acknowledge and agree that the Sites, including the accessibility, hours of use, and any and all features and content available via the Sites and any User Content (as defined below), may be modified by Us, in Our sole discretion, at any time without prior notice. We may restrict access to any or all portions of the Sites or remove any information or content from the Sites at any time. All such modifications are subject to these Terms. We will not be liable if for any reason all or any part of the Sites are unavailable at any time or for any period.

Intellectual Property Rights

The Sites and their entire contents, features, and functionality (including, but not limited, to all information, software, text, displays, images, video, “look and feel,” layouts, graphics, and audio, and the design, selection, and arrangement thereof) are protected by one or more copyrights, trademarks, patents, trade secrets and/or other proprietary rights and are owned by MillerKnoll, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Except as expressly set forth herein, use of the Sites does not constitute a grant of any license or other right to use or exploit any of these proprietary rights.

These Terms  permit you to use the Sites for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Sites, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

• You may store files that are automatically cached by your web browser for display enhancement purposes.

• You may print or download one (1) copy of a reasonable number of pages of the Sites for your own personal, non-commercial, educational, and informational use and not for further reproduction, publication, or distribution and only if you keep such reproduced content intact with proper attribution and display of the copyright notice.

• If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

• If we provide social media features with certain content, you may take such actions as are enabled by such features.

• Architects and designers may download and use the photo gallery portion of the Site in connection with bids or requests for proposals for the sale by Us and Our certified dealers of Our products, programs, or services to customers.

• Internal training and for seminars.

You must not:

• Modify copies of any materials from the Sites.

• Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.

• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Sites.

• Use spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store, or distribute content available on the Sites, or to manipulate the Sites, such as automating what are otherwise manual or one-off procedures.

• Take any action to interfere with, or disrupt, the Sites or any other user's use of the Sites, including, without limitation, via means of overloading, “flooding”, “mailbombing” or “crashing” the Sites, circumventing security or user authentication measures or attempting to exceed the limited authorization and access granted to you under these Terms.

• Resell the use of, or access to, the Sites.

• “Frame" or "in-line link" the content, "deep link" to any content within the Sites, or "mirror" the Sites or content therein on any other server.

You must not access or use for any commercial purposes any part of the Sites or any services or materials available through the Sites.

If you wish to make any use of material on the Sites other than that set out in this section, please address your request to: legal@millerknoll.com. Any media request should be directed to Corporate Communications at media_relations@millerknoll.com.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Sites in breach of the Terms, your right to use the Sites will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Sites or any content on the Sites is transferred to you, and all rights not expressly granted are reserved by Us. Any use of the Sites not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

Trademarks

MillerKnoll, its subsidiaries and affiliates own various names, logos, product and service names, designs, and slogans which are protected as trademarks. You must not use such marks without the prior written permission of MillerKnoll. All other names, logos, product and service names, designs, and slogans on the Sites are the trademarks of their respective owners.

Prohibited Uses

You may not, and your use of the Sites may not:

• Violate any applicable local, state, national, or international statute, regulation, or law;

• Impersonate or use the identity of another person or organization, or falsely state or otherwise misrepresent your affiliation with a person or organization;

• Engage in any activities or manipulate identifying material to misrepresent the origin of content;

• Interfere with or otherwise limit the use of the Sites by other users; or collect, compile, or store personal information about other users of the Sites;

• Share your account with anyone else, including giving your password to another person;

• Disrupt or interfere with the security of, or otherwise cause harm to, the Sites or the systems resources; accounts; usernames and passwords; servers; or networks connected to or accessible through the Sites;

• Modify the information found on the Sites;

• Use the Sites for commercial purposes; or

• Upload, post, use, or otherwise make available any content that: 

  • is false, misleading, unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, or content that could otherwise be considered to be objectionable;

  • is subject to any disclosure restrictions;

  • infringes or otherwise violates any patent, copyright, trademark, or any other proprietary rights;

  • is unsolicited or unauthorized advertising or promotional materials, including without limitation, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation; and

  • contains software viruses or any other corrupt computer code, files or programs that impair the use of any computer software or hardware or telecommunications equipment.

Registration; Account

You may be requested to establish a user account in order to access certain features of the Sites. You agree to: (a) provide true, accurate, current, and complete information about yourself as prompted by the Site’s registration form (the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, We have the right to suspend or terminate your account and refuse any and all current or future use of the Sites (or any portion thereof). Multiple accounts held by the same individual or entity is subject to immediate termination unless expressly authorized in writing by Us. You may only register accounts using email addresses, phone numbers, and other contact information owned, operated, licensed, or controlled by you. You may not share your password with any other party. You are solely responsible for any and all account security and any and all activity generated from your account.

No Ideas Accepted

We do not accept any unsolicited ideas from outside of MillerKnoll, including, without limitation, suggestions about advertising, promotion or merchandising of our products, additions to our product lines, services, or changes in methods of doing business. We may already be working on or may in the future work on a similar idea. This policy eliminates concerns about ownership of such ideas. If, notwithstanding this policy, you submit an unsolicited idea to this Site, you understand and acknowledge that such idea is not submitted in confidence and We assume no obligation, expressed or implied, by considering it. You further understand that We shall exclusively own all known or hereafter existing rights to the idea everywhere in the world, and that such idea is hereby irrevocably assigned to Us. Without limiting the foregoing, to the extent any such assignment is deemed unenforceable, you hereby grant Us an irrevocable, perpetual, world-wide license to use the idea in any manner, in any medium now known or hereafter developed, without compensation to you.

User Content

From time to time, the Sites permit the posting, submission, publishing, display, or transmission of content such as comments, blogs and product reviews generated by you and other users (collectively called “User Content”). MillerKnoll also uses a variety of third-party social media websites, communication services, and media channels such as Facebook, Twitter, Instagram, and Pinterest (collectively, "Social Media Channels") to communicate and interact with our customers via posts (each, a ”Post”). Any content or materials submitted or posted by you to these Social Media Channels in response to any Post will be considered User Content. You are solely responsible for your User Content and the consequences of providing User Content via the Sites or Social Media Channels.

You are solely responsible for your own User Content and the consequences of posting or publishing it. Any User Content or other material, information, or ideas that you submit to or post or publish on the Sites is non-confidential and non-proprietary.

By submitting User Content via the Sites or Social Media Channels, you represent and warrant to MillerKnoll that: (i) your User Content does not violate any copyright, trademark, trade secret, patent or other intellectual property right, any right of privacy or publicity of any third-party or any applicable law, rule or regulation; (ii) you own or have the legal right to use and authorize MillerKnoll to use your User Content, including written consent to use of any product or the name, voice, likeness or any other applicable personal rights of each identifiable person featured or referenced in your User Content; (iii) your User Content does not violate MillerKnoll’s Acceptable Use Policy set forth below; and (iv) all of your User Content do and will comply with these Terms.

As between you and MillerKnoll, you will retain all of your ownership rights in and to your User Content. By submitting User Content to MillerKnoll, you hereby grant to MillerKnoll a perpetual, worldwide, non-exclusive, irrevocable, royalty-free, sublicensable (through multiple tiers) and transferable right and license to use, reproduce, distribute, edit, modify, translate, reformat, prepare derivative works based upon, display publicly, perform publicly and otherwise exploit (including, but not limited to, over the internet, broadcast television or any other uses or media) your User Content, in whole or in part, including future rights that MillerKnoll (or its successor) may otherwise become entitled to that do not yet exist, as well as new uses, media, means and forms of exploitation throughout the universe exploiting current or future technology yet to be developed, for any lawful purpose, including without limitation to advertise MillerKnoll or its brands or products and services. You also hereby grant each user of the Sites a non-exclusive license to access your User Content through the Sites and to use, access, watch, reproduce, distribute, transmit, forward, display and perform such User Content in whole or in part, to the extent permitted by the Sites under these Terms.

MillerKnoll does not endorse any User Content, or any opinion, recommendation or advice expressed therein. MillerKnoll reserves the right but is not obligated to monitor User Content or other content sent to or through the Sites or Social Media Channels. MillerKnoll has the right to refuse, remove, edit, or delete any User Content and terminate any user’s access to the Sites for any reason. We are not responsible or liable to any third-party for the content or accuracy of any User Content posted by you or any other user of the Sites or Social Media Channels.

User Social Media Content

BY TAGGING ANY MILLERKNOLL SOCIAL MEDIA ACCOUNTS AND/OR USING ANY DESIGNATED MILLERKNOLL HASHTAGS, EACH USER AGREES TO PROVIDE MILLERKNOLL WITH AN UNRESTRICTED, IRREVOCABLE, ROYALTY-FREE, PERPETUAL, FULLY PAID-UP, TRANSFERABLE, WORLDWIDE LICENSE TO USE THE UPLOADED IMAGE(S) IN ANY AND ALL MARKETING MATERIALS, ON THE SITES AND THROUGH ALL SOCIAL MEDIA CHANNELS. EACH USER REPRESENTS AND WARRANTS THAT UPLOADED IMAGES DO NOT INFRINGE THE INTELLECTUAL PROPERTY RIGHTS OF ANY THIRD-PARTY, INCLUDING BUT NOT LIMITED TO COPYRIGHTS AND TRADEMARK RIGHTS.

Acceptable Use Policy

By submitting User Content and otherwise using the Sites, you agree not to: (i) submit any User Content that is protected by or otherwise subject to any third-party intellectual property or proprietary rights (including any privacy and publicity rights) unless you own or have permission from the rightful owner of such rights to post such User Content and to grant MillerKnoll all of the rights granted herein; (ii) upload, post, email or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, hateful or racially, ethnically or otherwise objectionable; (iii) use the Sites to harm any person or entity, including MillerKnoll; (iv) impersonate any person or entity, including, but not limited to, a representative of MillerKnoll, or falsely state or otherwise misrepresent your affiliation with a person or entity; (v) forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted to or through the Sites; (vi) upload, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail or any other form of solicitation; (vii) upload, post, email or otherwise transmit any content that contains computer viruses or other computer code, files or programs that interrupt, destroy or limit the functionality of the Sites or any other computer software or hardware or telecommunications equipment; (viii) intentionally or unintentionally violate any applicable local, state, national or international laws, rules or regulations, including, but not limited to, those promulgated by the U.S. Federal Trade Commission and Securities and Exchange Commission; (ix) collect, store or use personal information about other users of the Sites without their consent; (x) use the Sites (including through submission of User Content) to disparage or make unsubstantiated claims about any person, third-party or their products or services; (xi) use any of the Sites in any manner that could overburden or impair any of the Sites or the networks or systems connected to the Sites; or (xii) use any device, software or instrumentality to interfere with the proper working of the Sites or disobey any requirements, procedures, policies or regulations of networks connected to the Sites. You also agree that you will not violate or attempt to violate the security of the Sites. Violations of system or network security may result in civil or criminal liability. MillerKnoll reserves the right to investigate occurrences which may involve such violations and may involve and cooperate with law enforcement authorities in prosecuting users who have participated in such violations.

Changes to the Sites

We may update the content on the Sites from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Sites may be out of date at any given time, and we are under no obligation to update such material. 

Information About You and Your Visits to the Sites

All information we collect on the Sites is subject to our Privacy Notice. By using the Sites, you consent to all actions taken by us with respect to your information in compliance with the Privacy Notice.

Online Purchases and Other Terms and Conditions

All purchases through our Sites or other transactions for the sale of products, programs, or services, or information formed through the Sites, or resulting from visits made by you, are governed by each Site’s selling policies and/or terms of sale, which are hereby incorporated into these Terms.

Additional terms and conditions may also apply to specific portions, services, or features of the Sites. All such additional terms and conditions are hereby incorporated by this reference into these Terms.

MillerKnoll reserves the right to refuse any order you place with Us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Delivery timeframes communicated by Us are estimates and dependent on many factors beyond its control, including but not limited to production delays, shipping delays, government delays and forces of nature. In no event shall We be liable for deliveries that are received beyond the estimated delivery date.

Unless otherwise expressly stated, the retail price displayed for each product on the Site represents the full retail price listed for such product, excluding shipping and delivery costs, applicable taxes, and any other applicable fees. If you wish to purchase a product, you will pay the retail price displayed next to the product, plus shipping and delivery costs, applicable taxes and any other applicable fees.

Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by Us is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. We also may offer certain promotions or special pricing that are only available for a limited period of time.

Delivery timeframes communicated on the Sites are estimates and dependent on many factors beyond our control, including but not limited to production delays, shipping delays, government delays and forces of nature. In no event shall We be liable for deliveries that are received beyond the estimated delivery date. The risk of loss for a given purchase passes to you upon delivery by Us to the common carrier.

Errors, Inaccuracies, and Omissions

Although We have attempted to provide accurate information on the Sites, We are not responsible for and make no guarantee or warranty, expressed or implied, as to the reliability, accuracy, timeliness, or completeness of that information and assume no responsibility for any typographical errors or omissions therein, including with respect to availability, promotions, offers, content, pricing, or product images. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Sites is inaccurate at any time without prior notice (including after you have submitted your order).

Linking to the Sites and Social Media Features

You may link to our Sites, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent in each and every instance.

The Sites may provide certain social media features that enable you to:

• Link from your own or certain third-party websites to certain content on the Sites.

• Send emails or other communications with certain content, or links to certain content, on the Sites.

• Cause limited portions of content on the Sites to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us, solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

• Establish a link from any website that is not owned by you.

• Cause a Site or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.

• Otherwise take any action with respect to the materials on the Sites that is inconsistent with any other provision of these Terms.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our discretion.

Disclaimer and Limitation of Liability

YOUR USE OF THE SITES IS AT YOUR OWN RISK. EXCEPT WITH RESPECT TO ANY APPLICABLE PRODUCT WARRANTY, YOUR ACCESS TO THE SITES, ANY CONTENT CONTAINED WITHIN, AND ANY PRODUCTS OR SERVICES AVAILABLE THROUGH THE SITES ARE PROVIDED ON AN “AS IS, WITH ALL FAULTS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,  INCLUDING WITHOUT ANY AND ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT, WHICH ARE SPECIFICALLY DISCLAIMED. WE, OUR EMPLOYEES, AGENTS, THIRD-PARTY CONTENT PROVIDERS, AND SERVICE PARTNERS SHALL NOT BE LIABLE FOR ANY LOSS RESULTING FROM OR ARISING OUT OF ANY USE, INABILITY TO USE OR UNAVAILABILITY OF THE SITES OR ANY INFORMATION OR CONTENT ON THE SITES, INCLUDING BUT NOT LIMITED TO ANY LOST PROFITS, LOSS OR DAMAGE TO DATA, OR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, COMPENSATORY, OR INCIDENTAL DAMAGES (WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. MILLERKNOLL DOES NOT REPRESENT OR WARRANT THAT THE SITES OR ANY CONTENT ARE FREE FROM ERRORS, VIRUSES, BUGS, OR OTHER HARMFUL OR MALICIOUS ELEMENTS.

If any part of these warranty disclaimers or limitations of liability is found to be invalid or unenforceable for any reason or if we are otherwise found to be liable to you in any manner, then our aggregate liability for all claims under such circumstances for liabilities, shall not exceed the amount paid by you, if any, for accessing the Sites.

Third-Party Content

The Sites may link, redirect, connect, "frame", utilize plug-ins or Applications Programming Interfaces (“APIs”) , integrate applications recognized automatically by the browser and otherwise direct you to without limitation, other sites, servers, third party internet data, software or service providers, software developers, internet storefronts, Internet Service Providers and mobile/wireless communications carriers, among others, contain third-party content and links to other websites, and third-party websites may link to the Sites (collectively, “Third-Party Content Providers”). We do not review or monitor nor are responsible for such Third-Party Content Providers. Any mention on the Sites of products or services provided by third-parties is for informational purposes only and constitutes neither an endorsement nor a recommendation by Us or create a relationship with Us. We disclaim any liability with respect to your use of any such Third-Party Content Providers, and you release Us from any liability related to your use of any Third-Party Content Providers. Third-Party Content Providers may be subject to different and additional terms and conditions, privacy, and other terms. Any dealings among you and any third-parties are solely between you and such third-parties.

The following are Third Party Content Providers currently built into the Sites that include their own terms of service or use:

• Google Places API (Google's Terms of Service)

Product Information

Certain products displayed on the Sites are available while supplies last, and We cannot guarantee that any product displayed on a Site is available at the time it is displayed. In some cases, products may not be available at particular stores or in particular locations. We have made every effort to display as accurately as possible the colors and styles of our products that appear at the Sites, but we cannot guarantee that the display of any color or style on your computer or mobile device will be accurate.

Indemnification

You agree to defend, indemnify, and otherwise hold Us and our successors and assigns, our officers, directors, agents, employees, assigns, licensors, suppliers, Third-Party Content Providers, and service partners, harmless from and against any causes of action, including any claims, demands, losses, fees, expenses (including legal fees and expenses), costs, liabilities, and damages related to or arising out of your violation of these Terms or your use of the Sites, including, but not limited to, your User Content, any use of the Sites’ content, products, programs, or services other than as expressly authorized in these Terms, or your use of any information obtained from the Sites.

Security

You are prohibited from violating or attempting to violate the security of the Sites. We will investigate occurrences of possible violations and will cooperate with all applicable law-enforcement authorities in prosecuting violators. You are required to enter a user name and password to access secured extranets. In order to protect against unauthorized access to your account, it is recommended that you close the browser when you have finished using the Sites. You are prohibited from violating or attempting to violate the security of the Sites, including, but not limited to:

• Gaining unauthorized access to any portion, feature, or services offered by or through the Sites, or any related systems, servers, or networks connected to the Sites by hacking, password "mining", or any other unauthorized means;

• Scanning or testing the vulnerability of the Sites or a system, server, or network connected to the Sites;

• Breaching the security or authentication measures on the Sites or any network connected to the Sites;

• Performing reverse look-ups or tracing any information, personal or otherwise, of Us, any other User, User’s account, the Sites or otherwise exploit any service or information made available by or through the Sites;

• Taking any action that unreasonably or disproportionately burdens the Sites’ infrastructure, related systems, servers, or networks; or

• Using any device, software, or other method to interfere or attempt to interfere with the normal performance, transactions conducted, or with any other person's use of the Sites.

Termination

We may terminate your access to the Sites or cancel or suspend your account at any time if you breach or encourage others to breach these Terms in any way or engage in conduct that We deem inappropriate. Upon such termination or suspension, any Authorized Use granted herein terminates automatically without notice to you.

Copyright Enforcement

Materials may be made available via the Sites by Third-Party Content Providers not within our control. We are under no obligation to, and do not, scan content posted on the Sites for the inclusion of illegal or impermissible content. We honor the intellectual property rights of others and ask the same of you. We may, in Our sole discretion, terminate your account or access rights if your actions infringe or otherwise violate the intellectual property rights of others. If you believe your work has been infringed, please provide Us with the following information:

• A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

• Identification of the copyrighted work claimed to have been infringed or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed, or access to which is to be disabled, and information reasonably sufficient to permit Us to identify the material;

• Information that is reasonably sufficient to permit Us to contact the complaining party, such as address, telephone number and, if available, e-mail address;

• A statement that the complaining party has a good faith belief that use of the material in a manner complained of is not authorized by the copyright owner, its agent, or the law; and

• A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please send all notices under the above copyright policy to copyright@millerknoll.com.

Please consult your legal advisor before filing a notice or counter-notice. Please be aware that there can be penalties for false claims.

Waiver by California Residents

IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

Dispute Resolution

Any dispute arising out of these Terms shall be governed by the laws of the State of Michigan, notwithstanding any conflicts of law principles.

While we will make reasonable efforts to resolve any disagreements you may have with Us, if these efforts fail you agree that all claims, disputes or controversies between you and the Us arising out of these Terms, or the purchase of any products or services (“Claims”) shall be exclusively submitted to binding arbitration, no matter what legal theory they are based on or what remedy (damages, or injunctive or declaratory relief) they seek. This includes Claims based on contract, tort (including intentional tort), fraud, agency, your or our negligence, statutory or regulatory provisions, or any other sources of law; Claims made as counterclaims, cross-claims, third- party claims, interpleaders or otherwise; and Claims made independently or with other claims. In arbitration, as with a court, the arbitrator must honor these Terms and can award the prevailing party damages and other relief, and the parties have the right to be represented by counsel of their choice. In arbitration, however, (i) there is no judge or jury (ii) the proceedings and outcome are generally subject to certain confidentiality rules, (iii) the discovery process is limited, and (iv) a court’s review of the arbitrator’s ruling is extremely limited.

The party filing arbitration must submit Claims to the American Arbitration Association (“AAA”) and follow its rules and procedures for initiating and pursuing arbitration. Any claims or disputes where the total amount of the award sought is less than Ten Thousand U.S. Dollars (US $10,000.00) may be resolved through “non-appearance-based” arbitration, at the option of the party seeking relief. For claims or disputes where the total amount of the award sought is Ten Thousand U.S. Dollars (US $10,000.00) or more, the right to a hearing will be determined by the AAA Rules, defined below. Any in-person hearing in the arbitration will be held in Zealand, Michigan, or at your election in the same city as the U.S. District Court closest to your then-current residential address, or at some other place to which you and Us agree in writing, unless you live outside of the United States. If you reside outside of the United States, the arbitrator will give the parties reasonable notice of the date, time and place of any oral hearings. The arbitrator shall apply Michigan law consistent with the Federal Arbitration Act. You may obtain copies of the current AAA Rules, and forms and instructions for initiating arbitration, by contacting the AAA at 800-778-7879, or by visiting the AAA’s website at www.adr.org.

A single, neutral arbitrator will resolve Claims. The arbitrator will be either a lawyer with at least ten (10) years’ experience or a retired or former judge, selected in accordance with the AAA rules. The arbitration will follow the AAA’s then-current Consumer Arbitration Rules (the “AAA Rules”), unless those AAA Rules are inconsistent with these Terms, in which case these Terms govern. The payment of all AAA and arbitrator fees and costs will be in accordance with the AAA Rules. Subject to those AAA Rules, each party to the arbitration will bear the expense of its own attorneys, experts, and witnesses, and other expenses, regardless of which party prevails, but the prevailing party in the arbitration may recover any or all costs or expenses from the other party if the arbitrator, applying applicable law and the AAA Rules, so determines. The arbitrator’s award is final and binding on the parties.

The foregoing notwithstanding, both parties retain the right to seek relief in small claims court for any dispute or claim falling within the scope of such court’s jurisdiction.

YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND MILLERKNOLL ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, “PRIVATE ATTORNEY GENERAL” ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND. CLAIMS AND REMEDIES SOUGHT AS PART OF A CLASS ACTION, PRIVATE ATTORNEY GENERAL OR OTHER REPRESENTATIVE ACTION ARE SUBJECT TO ARBITRATION ONLY ON AN INDIVIDUAL (NON-CLASS, NON-REPRESENTATIVE) BASIS, AND THE ARBITRATOR MAY AWARD RELIEF ONLY ON AN INDIVIDUAL (NON-CLASS, NON-REPRESENTATIVE) BASIS.

If, for any reason, any court with competent jurisdiction or any arbitrator selected pursuant to these Terms holds that this class action waiver provision is unenforceable as to any Claim you have brought, then our agreement to arbitrate will not apply, and your Claim must be brought exclusively in court in New York.

ANY CLAIM YOU HAVE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE DATE OF THE CLAIM.

Miscellaneous

These Terms constitute the entire agreement between Us and you regarding the subject matter hereof. Any previous agreement, whether oral or written, between Us and you dealing with the subject matter hereof is superseded. If any portion of these Terms are found to be unenforceable for any reason, such portion will be deemed severed and will not affect the enforceability of the remaining terms. Upon your breach of these Terms, We may pursue any legal or equitable remedy available, including, but not limited to, direct, consequential, and punitive damages and injunctive relief. Our remedies are cumulative and not exclusive. Our failure to exercise any remedy or enforce any portion of these Terms at any time shall not operate as a waiver of any remedy or of the right to enforce any portion of the Terms at any time thereafter.

Your Comments and Concerns

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